General FAQs

You can leave a note before checking out or you can simply choose and click the Chingolo Deli store pick up button prior to check out as your shipping method.

• Orders for pick up is from Monday to Sunday between 10am and 7pm.

• Delivery service is from Monday to Sunday. Please note that there is no specific time of delivery arrival. Please be present to receive the order or have someone else to receive if needed. Just let us know in advance if this is the case.

• Makati and BGC ₱110.00

• Novaliches, Quezon City, and Marikina ₱270.00

• Las Pinas, Paranaque, Alabang, and Muntinlupa ₱220.00

• Pasay, Taguig, Pasig, Mandaluyong, and San Juan ₱195.00

• Manila (except CAMANAVA) ₱195.00

You can pay via Credit/Debit Card, PayMaya Wallet, and Gcash via PayMongo.

We are open to exchange items that are unopened and unthawed within a period of 5 days from receiving your item. Since this is a perishable product, we would appreciate if these will be stored in the freezer to avoid spoilage.

Just coordinate your concern by contacting our store directly through 09176202443.

We can only offer an exchange of the item/s you ordered given that the packaging is not damaged or opened. Since this is a perishable product, we would appreciate if these will be stored in the freezer to avoid spoilage.

Just coordinate your concern by contacting our store directly through 09176202443.

Kindly check your junk or spam mail. If it's not there, please contact our store at 09176202443 and we will resend it for you.

You will receive an email and sms message confirmation of your order. Once we dispatch your order, our deli team will contact you through an sms message to notify you that your order is out for delivery.

Bring your order confirmation sheet or present the order number when picking up orders from our deli.

Deli: Monday to Sunday - 10:00am to 7:30pm.

Restaurant: CLOSED until further notice